Email support
For questions about Comment Generator, email support@commentgenerator.app. This is the support address for the browser-based TikTok comment generator at commentgenerator.app.
What we can help with
- Using the comment editor, platform layouts, avatar upload, idea presets, reply threads, or PNG export.
- Reporting a broken page, an accessibility problem, or a rendering issue in a particular browser.
- Questions about Creator, Pro, or Studio subscriptions, Quick, Campaign, or Studio Packs, Waffo checkout, and missing credits.
- Sending a privacy question or asking how the local-first tool handles information.
- Reporting deceptive impersonation, fabricated engagement claims, or another misuse of an exported mockup.
Include useful context
For a product issue, include the page path, browser and device, the action you took, and what you expected to happen. A screenshot can help if it does not contain private information. Please do not send passwords, TikTok credentials, payment card numbers, security codes, private customer records, or confidential business material.
Billing and refunds
The Free Studio includes unlimited live preview and 3 browser PNG exports per day. Paid access uses Waffo hosted checkout for the Creator, Pro, and Studio subscriptions and the Quick, Campaign, and Studio one-time credit packs. Production checkout availability and payment processing remain subject to Waffo's merchant and product review. For a billing question, include a receipt or transaction reference only; never send full payment card details. See the Refund Policy for the applicable process.
What this address is not
Comment Generator is an independent creative utility, not TikTok support. We cannot recover a TikTok account, moderate a TikTok comment, verify a username, publish a reply, or confirm real audience engagement. The tool creates clearly fictional visual mockups for creative workflows.